Storage CleanerSupport
Contact us
Email [email protected] with any question, bug report or feature idea. We usually reply within 1–2 business days.
For a bug, it helps to include your macOS version, the app version (Storage Cleaner › About Storage Cleaner) and, if you can, a screenshot of what you saw.
Purchases and licenses
- Bought on the Mac App Store? Open Storage Cleaner, start a cleanup and choose Restore Purchases. It unlocks on every Mac signed in to the same Apple Account. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
- Bought on this website? Copy the license key from your purchase email, then open Storage Cleaner › Settings (⌘,) › License, paste it and click Activate. See the activation guide.
- Lost your key or need a refund? Email us with the address you used to buy, and see the refund policy.
Common questions
I cleaned items but my free space didn't change
Cleaned items go to the Trash first so you can undo. Space is freed when the Trash is emptied; use Free Space Now in the app to empty only what Storage Cleaner moved there.
How do I undo a cleanup?
Click Undo in the banner after cleaning, or put items back from the Trash in Finder. Undo works until the Trash is emptied.
Why does the Mac App Store version ask for my Home folder?
Mac App Store apps can only read folders you choose. Storage Cleaner asks once for your Home folder so it can find developer data such as caches and project folders. It never looks outside that folder.
Is it safe to delete what it finds?
Every item is labelled Safe, Review or Caution, with an explanation of what happens if you remove it. Caution items are never selected automatically. Our guides explain each type of data in detail.
How do I uninstall it?
Quit Storage Cleaner and drag it from Applications to the Trash.
Privacy
Scanning runs entirely on your Mac. There's no account and no uploads. See the privacy policy.